Birdscroft
“Even though she was only with you for a very short time, we are all very pleased that she was not alone when she died and that she was among such dedicated and caring people.”
Mary Webley
“When she came in your care she was really not well and very unhappy about having to leave home. It is a real tribute to you and your staff that she became so happy in your care and felt so loved. I have to say that Tracey and I believe that you personally made a huge difference to the lives of all those in the home. The family and I thank you and all your staff for the care and love you showed to May. Your work is very important and you should all feel very proud that you manage to do it so well.
Richard Betts, Tracey and family
Birdsgrove
“As soon as she arrived from hospital at the end of April there was a visible improvement. My mother ate so much better and was able to communicate more. The staff were always helpful, any problems dealt with straight away.”
Janet, David, Norman and Richard
“Words cannot express my gratitude to you all, your hard work and dedication is a credit to you all, you looked after Alice with care and sympathy in equal measures and I’ll never forget that. You always made me welcome when I came in and we had a laugh on more than one occasion. I know Alice would have greatly appreciated all your hard work and dedication. We are both indebted to you all, with heartfelt thanks.”
Alan
“It comes as an immense relief to see mum happy and relaxed when her condition so often causes her to be confused, agitated and angry and that immediately magnifies the value of your efforts. Thank you.”
Anne Taylor
St Dominic’s
“I can say that Mum’s extended family are without exception unanimous in expressing our joint thanks to all for the kindly, caring (I can’t find enough superlatives to express myself adequately) way in which you made Mum’s final days as peaceful, comfortable (again lack of superlatives) as it can be possible to be. Heartfelt thanks to all you wonderful people from her grateful family and friends.”
Peter Palmer
“Timmy and I have not as residents, but we have friends, relatives over the years in about nine different homes, and this one, by far is the best for care, and attention not only for the residents, but visitors also treated with friendliness. Highly recommended.”
Irene and Jimmy Paine
“None of us really coped very well with seeing her slow deterioration but I was always reassured and comforted by her carers.”
Helen
The Meadows
“You are all wonderful and excellent nursing care is given to all. I know you knew Trish better than myself but I know you gave your all to keep mum safe and well cared for.”
Gill and Alistair Wallon and family
“Thank you to every one for your love and care during mum’s nine months at The Meadows, in particular for the last two weeks of her life. The care extended to all of us was second to none and I cannot think of anywhere better for her to have resided. Thanks goes to the chef for force feeding us and Carol, Antonit, Jane and Nicki for their total devotion to mum. Having them by her side as she slipped away was a blessing not just for her but the family as well.”
Thrish and Jerry
“My mothers 90th birthday, such a happy occasion, the effort you all made on our behalf has made her very happy she talks about it everyday. Once again thanks a lot for finding the time during your busy day to make an old lady so very happy and welcome.”
Jim Rider
The Hall
“The knowledge that she has received the best possible care during her final illness has been a great comfort to us all over the last two years. The work that you do can only be truly measured by the gratitude of your patients and those close to them.”
Pauline, Ken, James, Bob and Steve
“We are so grateful that Mary’s last eight years were spent in such caring environment. Despite her many difficulties she was treated with dignity and respect. We were helped to see that this period of her life was not one of great affliction but a natural end to a long and happy life.”
Judy, Margaret and Angela (Mary’s Daughters)
“Your home is a lovely place and I thank you all from the bottom of my heart for your kindness.”
Michele Cane
Raj
“The food that is cooked for the elderly at Raj is Asian dishes which the staff make a special effort to feed them and also to be sure that they are happy with the meal. The staff do more than their job. I would recommend this home to anyone who is looking after their elderly parents and cannot cope because it is very good for their parents to be cared for in a better way. ”
Mrs P. Malhi
“I cannot thank the staff enough for looking after mum in her last year with you. All the cultural food, religious activities, the language spoken by all staff. It was just like from home to home. It is very satisfying to know that our Asian Elders are treated in the same way as back home. ”
Mrs B. Patel